Patient Billing Procedure

Professional services provided by the medical center’s anesthesiologists, cardiologists, emergency services physicians, neurologists, pathologists, radiologists and vascular surgeons are billed separately from other hospital charges as required by Medicare Law, PL 89-87. This means that if you require these particular services you will receive separate bills for each.

A separate bill will reflect the non-physician portion of the medical center’s charges, such as equipment use, film, supplies, services of technical personnel, etc. If you have any questions about your hospital bill, please contact Saint Clare’s Health System’s Billing Office at 973-983-1777. It is open Monday through Friday from 8:00 a.m. to 3:45 p.m. For questions regarding billing for professional services, please contact the company on your bill.

Each insurance company or managed care plan handles billing its own way. If your insurance company covers only part of your bill, you are responsible for the balance at the time of discharge. Deductibles and copayments are payable upon receipt. You will receive a bill for the balance due, unless payment arrangements have been approved by Patient Financial Services.

If you do not have insurance, you are responsible for paying the entire bill. Our Patient Financial Services can help you arrange payments and provide financial counseling. Please call 973-983-1777 for more information.

Financial Arrangements

Arrangements should be made prior to your admission date for payment of all costs not covered by your insurance. If you are admitted in an emergency situation, a representative from our Credit Department will meet afterward with you or your family to discuss financial arrangements for any costs not covered by insurance.

Consistent with our principles of Catholic faith-based healthcare ministry, Saint Clare’s Health System shall treat any patient seeking urgent or emergent care without regard to their ability to pay for care. Saint Clare’s Health System also provides Financial Assistance (Charity Care) to both inpatients and outpatients who are uninsured, underinsured, medically indigent or meet presumptive eligibility criteria. If you are in need of Financial Assistance, please contact our financial counselors at 973-989-3490, which is open Monday through Friday from 8:00 a.m. to 4:30 p.m.

Managed Care Plans

If you are interested, please read about Saint Clare’s managed care plans, including participating providers.